Are here lemon law surrounded by Illinois for used vehicle?
My husband and I bought a 1999 Ford Windstar in May of 2006, six days later it be in the shop because the check engine light come on. The dealership ( JD Byrider) "fixed" the problem. The check engine light came on again shorlty after. They enjoy replaced the o2 sensor, the intake manifold, flushed the cooling system, checked the Serp belt, checked the anti freeze, checked the fuel pump, replaced the upper intake gasket, isolator bushings, valve cover, pcv hose,pressure regulator hose.
I still own the problem. We just had Ford do a diagnostic audition on it, after I called Ford myself. It went final to JD Byrider and they still didn't fix it. I got my van back at 2pm yesterday and at 4pm the damn check engine street lamp was on again!!
I called the service mgr, and he said to bring it contained by tomorrow. I then talked to the standard mgr, and he was a prick!! Told me there is nil more they can do. This van is under a extended warranty.
Does anyone have any philosophy of what I can do?
Answers:
If you bought the warranty from them, keep taking it subsidise until they fix it.
In the meantime, get a lawyer. For some drive, phone calls from lawyers tend to find results.
One thing you might want to do is find out what the code is that is getting the check engine table lamp. I guess is that your EGR tube leading back to your intake is clogged.
Hope this help.
Keep your cool! Take it hindmost to them a check engine light is not a big deal. Ford agent should be your best place if it is a difficult fix. If JD Byrider cannot fix it they should pay Ford to fix it. Good Luck!
Do a Google search and put within Ill lemon laws. You will the see a host of lemon law enforcers, look for a company call Your Lemon Law. It should come up near the top.
Good Fortune in your resolution.
they will tell you know but contact better business bureau
File a complaint with your State Attorney General. They deal next to fraud and complaints like yours. It's free to file a complaint and they contact the company. Just the reality that the company is under scrutiny often get them to snap out of their condescending non-service and actually fix your car. Don't bother near the BBB, they are worthless.
If you want to help warn other consumers of this lousy situation, profile a report on www.ripoffreport. com it will then come up as a searchable item if anyone is doing a search on that broker they will see your complaint. You don't have to post your name.
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I still own the problem. We just had Ford do a diagnostic audition on it, after I called Ford myself. It went final to JD Byrider and they still didn't fix it. I got my van back at 2pm yesterday and at 4pm the damn check engine street lamp was on again!!
I called the service mgr, and he said to bring it contained by tomorrow. I then talked to the standard mgr, and he was a prick!! Told me there is nil more they can do. This van is under a extended warranty.
Does anyone have any philosophy of what I can do?
Answers:
If you bought the warranty from them, keep taking it subsidise until they fix it.
In the meantime, get a lawyer. For some drive, phone calls from lawyers tend to find results.
One thing you might want to do is find out what the code is that is getting the check engine table lamp. I guess is that your EGR tube leading back to your intake is clogged.
Hope this help.
Keep your cool! Take it hindmost to them a check engine light is not a big deal. Ford agent should be your best place if it is a difficult fix. If JD Byrider cannot fix it they should pay Ford to fix it. Good Luck!
Do a Google search and put within Ill lemon laws. You will the see a host of lemon law enforcers, look for a company call Your Lemon Law. It should come up near the top.
Good Fortune in your resolution.
they will tell you know but contact better business bureau
File a complaint with your State Attorney General. They deal next to fraud and complaints like yours. It's free to file a complaint and they contact the company. Just the reality that the company is under scrutiny often get them to snap out of their condescending non-service and actually fix your car. Don't bother near the BBB, they are worthless.
If you want to help warn other consumers of this lousy situation, profile a report on www.ripoffreport. com it will then come up as a searchable item if anyone is doing a search on that broker they will see your complaint. You don't have to post your name.
Related Questions: